The new online service connects you directly to the medical system we have in the surgery. You can use this to book or cancel appointments, request repeat prescription or update your details. Note however that YOU NEED A LOGON to access this service – If you are 14 years or over please call into the surgery to get your unique log on so that we can confirm your identity.
Patients can order repeat prescriptions due within the next seven days using the online service via the link at the top of this page.
Repeat prescriptions can be ordered at reception or by post and will normally be available after 48 hours (normally after 2pm on the second working day following your request). Excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
For example - hand in your request Monday morning, it should be ready on Wednesday after 2pm.
For example - hand in your request on Friday afternoon, it should be ready on Tuesday after 2pm.
Other ways to order your repeat prescription:
- Email requests for prescription can be sent to email@example.com
- Drop off your prescription slip off in the post box outside of the surgery. Make sure to tick the medication you're requiring.
- Write your request on a piece of paper with your details and medication you're requiring and pop it in the post box.
- Pop in the surgery to fill out the prescription request form. This can be found at the front reception.
Please plan ahead for your prescriptions, taking account of holidays as 48 hours notice is required for ALL requests. If you request medication that is not on your repeat list, a reason must be given.
You will now need to order your own medication.
Why this is happening:
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Medication reviews are important to ensure that your medicines and doses are appropriate and that you are not experiencing any unwanted side effects. We may contact you by letter, phone call and increasingly by text message.
It is important that you attend review appointments even if you feel well and are happy with your medicines in order for the doctor to monitor your progress.
Please do not use urgent appointments for a medication review.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website